Privacy Policy (rigogames)
Updated on: 12 January 2017
Welcome to Rigogames. Your
privacy is important to us.
Rigogames and its affiliates
("Rigogames", "us", "our" or "we") are
dedicated to protecting the privacy rights of our users ("users" or
"you"). This Privacy Policy (the "Policy") describes
the ways we collect, store, use, and manage the information, including personal
information, that you provide or we collect in connection with our website,
including www.gamingzplanet.com (the "Site") or any Rigogames game provided on a mobile
platform (for example, iOS and Android)(collectively, the
"Service"). Please note that the scope of this Policy is
limited to information collected or received by Rigogames through your use of
the Service. Rigogames is not responsible for the actions of third party
people or companies, the content of their sites, the use of information you
provide to them, or any products or services they may offer. Any link to
those sites does not constitute our sponsorship of, or affiliation with, those
people or companies.
By using the Service, you are
expressing your agreement to this Policy and the processing of your data,
including your personal information, in the manner provided in this
Policy. If you do not agree to these terms, please do not use the
Service.
Rigogames has received TRUSTe's Privacy Seal
signifying that this privacy statement and our practices have been reviewed for
compliance with the TRUSTe program viewable on the validation page available by
clicking the TRUSTe seal. The TRUSTe certification only covers information
through our site www.gamingzplanet.com and our Rigogames mobile applications. Rigogames's
privacy practices on our site and through our Mobile applications are in
compliance with TRUSTe's Privacy certification standards.
If you have questions or concerns
about our privacy policy or practices, please contact us at legal-requests@supercell.com. If you have an unresolved
privacy or data use concern that we have not addressed satisfactorily, please
contact TRUSTe at https://feedback-form.truste.com/watchdog/request.
Information Collection and
Use
Rigogames collects information as
described below. Rigogames's primary goals in collecting and using
information is to create your account, provide Services to you, improve our
Service, contact you, conduct research and create reports for internal
use. We store information on servers located in the United States via
Amazon Web Services and may store information on servers and equipment in other
countries.
In order to use your community
forum, you must register and provide a username, password and email address.
If you wish to submit a resume,
we provide you the option to upload it to the site and we collect your name,
email address and mobile telephone number. We use this information to contact
you regarding setting up an interview or to determine if you are qualified for
the position in which you applied.
Rigogames's Site
While you are browsing Rigogames's
Site, your computer's operating system, Internet Protocol (IP) address, access
times, browser type and language and referring Web site addresses may be logged
automatically. We may use this information to monitor, develop and
analyze your use of the Service. In addition, we may ask you to submit
and we may process data that is personal to you, including but not limited to
your name, profile photo, gender, age or birthday, links to your profiles on
social networking websites and other third party sites, user names and e-mail
and mail addresses. We may use this information to create a user profile
and provide you services. We may use your email address to contact you
about your experience with Rigogames Site and notify you about company news and
promotions. Your gender and birthday may be used to analyze user trends
and target certain promotions. Your mail address may be used if we have
merchandise or other physical promotional materials that we want to send to
you. If you no longer wish to receive these types of promotional
materials, you may opt-out from receiving them at any time by emailing us at legal-requests@supercell.com.
Forums/Private Messages
Our Web site offers publicly
accessible blogs, private messages, or community forums. You should be aware
that any information you provide in these areas may be read, collected, and
used by others who access them. To request removal of your personal information
from our blog or community forum, contact us at legal-requests@supercell.com. In some cases, we may not
be able to remove your personal information, in which case we will let you know
if we are unable to do so and why.
If you choose to use Facebook
connect to use our blog or community forums, the information you provide is
tied to your Facebook account. You will need to contact Facebook directly in
order to request removal of personal information from our blog or community
forum.
Social Media (Features) and
Widgets
Our Web site includes Social
Media Features, such as the Facebook Like button and Widgets, such as the Share
this button or interactive mini-programs that run on our site. These Features
may collect your IP address, which page you are visiting on our site, and may
set a cookie to enable the Feature to function properly. Social Media Features and
Widgets are either hosted by a third party or hosted directly on our Site. Your
interactions with these Features are governed by the privacy policy of the
company providing it.
iOS and Android Platforms
When you use any of the Rigogames
games or applications on a mobile platform, we may collect and record certain
information such as your unique device ID (persistent / non-persistent),
hardware type, media access control ("MAC") address, international
mobile equipment identity ("IMEI"), the version of your operating
system ("OS"), your device name, your email address (if you have
connected to Facebook or Google+), and your location (based on your Internet
Protocol ("IP") address). This information is useful to us for
troubleshooting and helps us understand usage trends.
We may collect your location
based information for the purpose of providing you with the correct version of
the application and so you may interact with other users of the game. We
will not share this information with any third party without your
permission. If you no longer wish to allow us to track or use this
information, you may turn it off at the device level. Please note, the
application may not work properly if we are unable to tell where you are coming
from (Country specific).
In addition, we create a unique
user ID to track your use of our Service. This unique user ID is stored
in connection with your profile information to track the Rigogames games you
are playing.
Facebook Connect, Game
Center and Google+
You can log in to our site using
sign-in services ("SN Service") such as Facebook Connect, LinkedIn,
Apple's Game Center, or an Open ID provider. These services will authenticate
your identity and provide you the option to share certain personal information
with us such as your name, email address, and resume to pre-populate our sign
up form. Services like Facebook Connect give you the option to post
information about your activities on this Web site to your profile page to
share with others within your network.
We may collect and record
information through the SN Service in accordance with the policies and terms of
that SN Service. The information we collect when you connect your user
account to an SN Service may include: (1) your name, (2) your SN Service user
identification number and/or user name, (3) locale, city, state and country,
(4) sex, (5) birth date, (6) email address, (7) profile picture or its URL, and
(8) the SN Service user identification numbers for your friends that are also
connected to Rigogames's game(s).
If you want us to delete the data
we receive from Facebook, Game Center or Google+ about you, please contact us
at legal-requests@supercell.com.
Invite a Friend
Rigogames may offer you the
opportunity to invite your contacts from a SN Service (such as your Facebook
friends) so that those contacts can be located in Rigogames games and/or you
can invite them to join you in Rigogames games. Such contact information
will be used only for the purpose of sending communications to the
addressee. You or the third party may contact us at legal-requests@supercell.com to request
the removal of this information from our database to the extent Rigogames
stores any of this information.
Customer Service
We may collect your email address
when you contact our customer service group and we may use that email address
to contact you about your gaming experience with Rigogames games and notify you
about company news and promotions. If you no longer wish to receive certain
email notifications you may opt-out at any time by following the unsubscribe
link located at the bottom of each communication or by emailing us at legal-requests@supercell.com.
Push Notifications
We may occasionally send you push
notifications through our mobile applications to send you game updates, high
scores and other service related notifications that may be of importance to
you. You may at any time opt-out from receiving these types of
communications by turning them off at the device level through your settings.
Game Data Collection
Whenever you play our games, we
collect data about all of your interactions with the game and with the other
players inside the game via server log files. This information may be
associated with your player ID, IP address or device ID for the purpose of
providing you our Services and improving them. This data is stored within
Amazon Web Services. With your permission, we will also collect your exact
location so that we are able to match you with other players in your area.
Other Collection
We may also acquire information
from you through (1) your access and participation in message boards on the
Service, (2) your participation in surveys regarding the Service or (3) your
participation in a sweepstakes or contest through the Service.
We may provide you the
opportunity to participate in a sweepstakes or contest through our Service. If
you participate, we will request certain personal information from you.
Participation in these sweepstakes and contests are voluntary and you therefore
have a choice whether or not to disclose this information. The requested
information typically includes contact information (such as name and shipping
address), and demographic information (such as zip code).
We use this information to notify
winners and award prizes, to monitor traffic or personalize the Service.
We may use a third party service provider to conduct these sweepstakes or
contests; that company is prohibited from using your users' personal
information for any other purpose.
Tracking Technologies
We and our marketing and
outsourcing partners, affiliates, or analytics service providers use
technologies such as cookies, beacons, scripts, and tags to identify a user's
computer/device and to "remember" things about your visit, such as
your preferences or a user name and password. Information contained in a
cookie may be linked to your personal information, such as your user ID, for
purposes such as improving the quality of our Services, tailoring
recommendations to your interests, and making the Service easier to use.
You can disable cookies at any time, although you may not be able to access or
use features of the Service.
We may feature advertisements
served by third parties that deliver cookies to your computer/device so the
content you access and advertisements you see can be tracked. Since the
third party advertising companies associate your computer/device with a number,
they will be able to recognize your computer/device each time they send you an
advertisement. These advertisers may use information about your visits to
our Service and third party sites and applications in order to measure
advertisement performance and to provide advertisements about goods and
services of interest to you. This Policy does not apply to, and we are not
responsible for the data collection practices of these third party advertisers,
and we encourage you to check their privacy policies to learn more about their
use of cookies and other technology.
You may click on the following link: http://www.supercell.com/partner-opt-out for information on how to opt-out of the use of cookies for the
delivery of more relevant advertising.
Mobile Analytics
We use mobile analytics software
to allow us to better understand the functionality of our Mobile Software on
your device. This software may record information such as how often you use the
application, the events that occur within the application, aggregated usage,
performance data, and where the application was downloaded from. We do not link
the information we store within the analytics software to any personal information
you submit within the mobile application.
Third Party Services
Our services may contain third
party tracking tools from our service providers, examples of which include
Google Analytics and MobileAppTracking by Tune. Such third parties may use cookies,
APIs, and SDKs in our services to enable them to collect and analyze user
information on our behalf. The third parties may have access to information
such as your device identifier, MAC address, IMEI, locale (specific location
where a given language is spoken), geo-location information, and IP address for
the purpose of providing their services under their respective privacy
policies. Our privacy policy does not cover the use of tracking tools from
third parties. We do not have access or control over these third parties.
Please refer to our list of
analytics partners within the Services and for more information on how to opt
out at: http://www.supercell.com/partner-opt-out
Ad Networks
We may feature advertising within
our Service. The advertisers may collect and use information about you,
such as your Service session activity, device identifier, MAC address, IMEI,
geo-location information and IP address. They may use this information to
provide advertisements of interest to you. Please refer to our list of
partners within the Services and for more information on how to opt out at: http://www.supercell.net/partner-opt-out.
In addition, you may see our
games advertised in other services. After clicking on one of these
advertisements and installing our game, you will become a user of our
Service. In order to verify the installs, a device identifier may be
shared with the advertiser.
How We Use Information
We use information collected
through our Service for purposes described in this Policy or disclosed to you
in connection with our Service. For example, we may use your information to:
§ create
game accounts and allow users to play our games;
§ identify
and suggest connections with other Gamings Planet users;
§ operate
and improve our Service;
§ understand
you and your preferences to enhance your experience and enjoyment using our
Service;
§ respond to
your comments and questions and provide customer service;
§ provide
and deliver products and services you request;
§ send you
related information, including confirmations, invoices, technical notices,
updates, security alerts, and support and administrative messages;
§ communicate
with you about promotions, rewards, upcoming events, and other news about
products and services offered by Rigogames and our selected partners;
§ enable you
to communicate with other users; and
§ link or
combine it with other information we get from third parties, to help understand
your preferences and provide you with better services.
Disclosure of Your
information
Rigogames does not share your
personal information except as approved by you or as described below:
§ With your
consent, for example, when you agree to our sharing your information with other
third parties for their own marketing purposes subject to their separate
privacy policies. If you no longer wish to allow us to share your
information with third parties, please contact us at legal-requests@supercell.com. If you no longer wish to
receive such communications from third parties, please contact that third party
directly.
§ Rigogames
may engage other companies and individuals to perform services on our
behalf. Example of these services include analyzing data and providing
customer support. These agents and service providers may have access to
your personal information in connection with the performance of services for Rigogames
§ We may
release your information as permitted by law, such as to comply with a
subpoena, or when we believe that release is appropriate to comply with the
law; investigate fraud, respond to a government request, enforce or apply our
rights; or protect the rights, property, or safety of us or our users, or
others. This includes exchanging information with other companies and
organizations for fraud protection.
§ Rigogames
may share your information in connection with any merger, sale of our assets,
or a financing or acquisition of all or a portion of our business to another
company. You will be notified via email and/or notice on our site of any
change in ownership or users of your personal information.
§ We may
share aggregate or anonymous information about you with advertisers, publishers,
business partners, sponsors, and other third parties.
Changes to the Policy
We may update this privacy policy
to reflect changes to our information practices. If we make any material
changes we will notify you by email (sent to the e-mail address specified in
your account) or by means of a notice on this Site prior to the change becoming
effective. We encourage you to periodically review this page for the latest
information on our privacy practices.
Security
Rigogames takes reasonable
measures to protect your information from unauthorized access or against loss,
misuse or alteration by third parties.
Although we make good faith
efforts to store the information collected on the Service in a secure operating
environment that is not available to the public, we cannot guarantee the
absolute security of that information during its transmission or its storage on
our systems. Further, while we attempt to ensure the integrity and
security of our network and systems, we cannot guarantee that our security measures
will prevent third-party "hackers" from illegally obtaining access to
this information. We do not warrant or represent that your information
will be protected against, loss, misuse, or alteration by third parties. No
method of transmission over the Internet, or method of electronic storage, is
100% secure, however. Therefore, we cannot guarantee its absolute
security.
Access to Personal
Information
If your personal information
changes, or if you no longer desire our service, you may correct, update, or
delete inaccuracies by making the change within your account settings or by
contacting us at legal-requests@supercell.com. We will respond to your
access request within 30 days.
Data Retention
We will retain your information
for as long as your account is active or as needed to provide you
services. If you wish to cancel your account or request that we no longer
use your information to provide you services, contact us at legal-requests@supercell.com. We will retain and use
your information as necessary to comply with our legal obligations, resolve
disputes, and enforce our agreements.
Our Policy Regarding
Children
We do not knowingly collect or
solicit personal information from anyone under the age of 13 or knowingly allow
such persons to use our Service. If you are under 13, please do not send
any information about yourself to us, including your name, address, telephone
number, or email address. No one under the age of 13 may provide any
personal information. In the event that we learn that we have collected
personal information from a child under age 13, we will delete that information
as quickly as possible. If you believe that we might have any information
from or about a child under the age of 13, please contact us at legal-requests@supercell.com.
Opting Out of Marketing
You may opt-out of receiving
promotional emails from us by following the instructions in those emails by
emailing us at legal-requests@supercell.com. If you opt-out, we may still
send you non-promotional emails, such as emails about your accounts or our
ongoing business relations.
You may also opt-out of receiving
SMS notifications from us, either via SMS or by emailing us at legal-requests@supercell.com.
International Transfer
We may transfer information that
we collect about you to affiliated entities, or to other third parties across
borders and from your country or jurisdiction to other countries or
jurisdictions around the world. Please note that these countries and
jurisdictions may not have the same data protection laws as your own
jurisdiction, and we take steps to ensure adequate safeguards are in place to
enable transfer of information to the U.S. and elsewhere and the use and
disclosure of information about you, including personal information, as
described in this Policy.
Contact Information
Supercell Oy (Business ID 2336509-6),
Itämerenkatu 11-13, FI-00180 Helsinki, Finland.
Itämerenkatu 11-13, FI-00180 Helsinki, Finland.
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